About Trilliant Jewelers

Article reprinted from the Irondequoit Post

By Linda Quinlan, staff writer
Messenger Post
Posted Nov 24, 2010 @ 06:01 AM

Why they’re in the news
The Irondequoit Chamber of Commerce chose Trilliant Jewelers as its November Business of the Month, a recognition that salutes a business’ commitment to and support of the community.

In a few sentences, tell us how you ended up in this line of work.
“I got a part-time job at a jewelry store in Gates when I was in high school. I went to Bowman Technical School, which had been around since the 1800s, in Lancaster, Pa., and learned jewelry repair, watch making and engraving, then worked at local jewelers before opening my own business.”

How did you first get started?
“I opened G.R. Goldsmith, a wholesale jewelry shop, in Sea Breeze in 1990.”

What are memories from your career that stick with you the most?
“When we were in Sea Breeze, I made a brooch to look like a Mardi Gras mask for a local charity.

"More recently, I have done prizes for regattas and other events at the Rochester Yacht Cub, and did bracelets for the first 10 place winners in the Rolex International Women’s Keelboat Championships there (this past summer).

"I’ve also done a limited edition boat charm, and created a Genesee lighthouse pendant that’s available in gold or silver.”

Will shoppers find only custom work in your store?
“No, most of our custom work is per order. We also carry watches, Chamilia charms and bracelets, items by Dobbs of Boston, and Benchmark and Camelot wedding bands.

"We also have a large selection of Baltic amber and carry estate jewelry. We have a line of Alexandria fragrance lamps called Bella Breeze.

Can you repair jewelry?
“We do repairs right on the premises; that draws a lot of people. We try to have a friendly, neighborhood feel. That’s what brings people back.”

What do you most like about your work?
“I like making people happy the most. We just had a customer who was told at two other, different places that a repair we were able to do couldn’t be done.”

What makes your business unusual?
“Our personalized services,” Runciman said.

“I think it’s also unusual that we offer custom design and repair on the premises,” said Irondequoit resident Bernice Rayburn, graduate gemologist at the shop for almost four years.

Do you have a goal for the future?
“We want to be Irondequoit’s jeweler.”

What advice do you have for someone who wants to open a business?
“Be ready to work hard and put everything you have into it. Treat people like you would want to be treated.”